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Frequently Asked Questions:

My Reward Points are not applying

Please click here and click apply coupon or copy the redeemed points coupon and enter it in the Discount code box at checkout.

What is your return policy?

Please review our Return Policy:

Why isn’t my coupon code working?

Please keep in mind that package deals, low stock items, and certain non-Body Ecology Products such as Just Thrive do not apply for additional discounts. One coupon is only valid per order and cannot be redeemed with points. If this is not the case, please contact us and we can look into this for you further.


Coupons are not valid with any other discount or to use with points. Coupons/discounts are only valid to use as stated in offer. Some restrictions apply to all offers and valid only through published sale term/dates. Discounts or coupons are not available for use on specially priced or discounted products (ie Packs or Bundles) unless stated otherwise. Discounts/codes cannot be applied to past, pending, or future orders. Shipping fees are not included in the promoted discount. Discounts apply to published prices only. Not available for use in conjunction with any other discounts or reward points.

Do you ship outside of the United States?

Unfortunately, we do not ship internationally, but please see our international ordering page for info on how to obtain our products outside of the US: https://bodyecology.com/international

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The Body Ecology Diet Web site is an information resource and education guide for both professionals and nonprofessionals. It should not be used as a substitute for your physician’s advice (although it is our hope that your physician is one who knows the importance of diet in healing, and has experience in treating Candida-Related Complex as well as other immune disorders). You should make your health and diet decisions based on all the information at hand, knowing that you are the primary force in directing your own life and health.

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